OTT communication; Onboarding users
When a user creates an account for practically anything these days, they normally have to enter their mobile number and confirm the creation of the account. These days many are working in non-traditional circumstances and may not have instant access to emails or have data limits that cause them challenges. An omnichannel messaging service enables a user to create an account from a mobile phone using an application. This means that the user no longer needs to enter additional information that the app cannot collect automatically, making it easier than ever to onboard users. There are a few different suppliers of this technology however Message Whiz’s OTT communication is the best for service and offerings and have been delivering solutions for many years.
Messaging within the application
The omnichannel messaging service is a great way to also provide a two-form authentication route that is integrated into the software used and because it is used on a mobile phone everything is much more convenient for the user. Additionally, GPS telemetry could be used with the application for verification the user is where they should be. For example, most banks these days require users to notify them of travel dates to different countries to stop their system from blocking a credit card during that period. With GPS telemetry consented the OTT communication process can report this back to help confirm the user credentials.
Secure connections
OTT communication can be used to generate one-time passwords to access systems and OTT communication works worldwide. They are exceptionally useful for remote access to organizational networks and used already in many secure VPN services for corporations that need military level remote connection security. Another use is in eCommerce purchase authentication, with one of the interesting uses being in cryptocurrency purchases and transfers where a dissimilar currency transaction takes place through a broker or third party. As the number of cryptocurrency users has doubled over the past year and currently around 1-2 percent of the financial marketplace it is expected that applications using this technology will accelerate significantly over the next 5 to 10 years as countries continue to acknowledge it as legal tender.
A large part of a company’s IP has become decentralized and hosted on cloud solutions with secure access to cloud services being a key requirement to business success. In the early days of cloud usage there were many breaches that this OTT communication technology helps to reduce.
The gaming sector has changed considerably over the past decade, with many users livestreaming content and it becoming their income source. Digital assets have a financial worth as does the time to gain such assets, and a perfect reason to integrate omnichannel messaging services into applications. By doing so games and associated software will gain better adoption in a saturated marketplace thanks to the peace of mind omnichannel messaging services help provide.
Passwords and sensitive data
These days with hundreds of passwords being created for each site or application it can be very difficult to recall which password is for each site. As such it makes sense to use OTT communication for the recovery process as well as during the onboarding process.
Some data is sensitive such as healthcare data that also can be protected through using an OTT communication system in any solution. In the unlikely event of data being viewed by others the liability is reduced by the company offering a secure system.
The future of your company
No matter what industry you are in, when you have new or existing users accessing your system you need them and their data to be safe. By ensuring good security to the user, you improve the image of the company while making the onboarding and governance of users far easier. This allows you to focus on growing the business.
